Mental Health Evaluations

Scope and Types of Evaluations

Scope of Services

My evaluation services are designed specifically for adults (ages 18 and older) who are seeking greater clarity about their mental health.

I primarily work with adults who are:

  • Experiencing challenges with attention, focus, or organization and want to explore the possibility of ADHD

  • Managing symptoms of anxiety, depression, or mood changes

  • Navigating complex or overlapping concerns that make diagnosis unclear

  • Seeking diagnostic clarification to better guide therapy, medication, or other treatment planning

Each evaluation is individualized and comprehensive, and may include several components:

  • Clinical interviews to understand your history, symptoms, and experiences

  • Standardized psychological testing using validated measures with established psychometric properties

  • Collateral contact (with your consent) to gather observations from family members, providers, or others who know you well

  • Records review to integrate prior evaluations, medical or educational history, and treatment notes

Not every evaluation includes all of these elements — the process is tailored to your specific referral questions and needs.

My goal is to ensure each evaluation meets your needs and serves its intended purpose. If you’re unsure which type of evaluation is right for you, please contact our office for guidance before beginning the process.

If you are seeking an evaluation for a child or adolescent, I recommend reaching out to a child psychologist or pediatric neuropsychologist, as they specialize in developmentally appropriate assessments for younger populations.

  • This was created for those that suspect they have ADHD, but aren't sure enough to commit to a comprehensive evaluation. 

    Instead of doing the extensive ADHD evaluation, Jenna can provide additional insight on your symptoms to help you discern if you would like to move forward with a comprehensive evaluation. 

    The process includes a brief clinical interview, multiple assessments, and feedback. The total time is approximately 60 minutes.

    Jenna's recommendation will be solely based on her interpretation of the results of the tests. It does not include a definitive diagnosis or a summary report.

  • Designed to provide a thorough and detailed assessment of Attention-Deficit/Hyperactivity Disorder (ADHD) in adults. 

    This comprehensive evaluation includes several components, including clinical interviews, personality and behavioral assessments, and collateral information. 

    The evaluation is approximately 3-to-4 hours followed by a 30-45 minute feedback session. 

    This thorough evaluation process enables Jenna to accurately diagnose ADHD and differentiate it from other conditions that may present with similar symptoms.

    Results and findings will be provided in the form of a full report or a summary point, dependent upon your need and preference. 

  • Comprehensive mental health evaluations for adults who are seeking diagnostic clarification or a deeper understanding of their mental and emotional health. These evaluations are particularly helpful when there are complex or overlapping symptoms or when you’ve tried therapy or medication but still lack a clear understanding of what’s driving your challenges.

    These evaluations are designed to answer questions such as:

    • What’s contributing to my current symptoms or struggles?

    • Could my difficulties be better explained by anxiety, depression, trauma, ADHD, or another condition?

    • What treatment or support would be most helpful for me moving forward?

  • My evaluations are comprehensive and clinically sound, but it’s important to understand their intended purpose and scope before scheduling.

    • Evaluator Credentials: I am a master’s-level licensed clinical mental health provider. My evaluations include clinical interviews, standardized psychological testing, and a detailed written report. However, some outside organizations (such as universities, licensing boards, or medical offices) may require that an evaluation be completed by a doctoral-level psychologist or psychiatrist.

      • If you are seeking an evaluation for academic accommodations, workplace accommodations, or another external review process, please confirm in advance that a master’s-level provider’s evaluation will be accepted.

    • Purpose of Evaluation: The evaluations described on this page are intended for diagnostic clarification and treatment planning—helping you and your treatment team better understand your mental health needs and next steps.

      • These evaluations are not completed for:

        • Disability determinations (such as Social Security Disability evaluations)

        • Medical or surgical clearances (e.g., bariatric, pain management, or gender-affirming surgery)

        • Autism spectrum disorder, intellectual disabilities, or specific learning disorder assessments

    • Forensic Evaluations: If you are seeking an evaluation for a legal or court-related purpose, such as competency, please visit my Forensic Evaluations page for more information about those specialized services.

  • I’m licensed in both NC and SC, allowing me to increase access to care. Clients from NC and SC are welcome to participate in an ADHD and mental health evaluation. Evaluations are available via telehealth & in-person.

What to Expect:

The Evaluation Process from Start to Finish

Whether you’re scheduling an ADHD evaluation or a comprehensive mental health evaluation, the process is designed to be clear, collaborative, and supportive from beginning to end.

  • You can reach out to our office directly or complete the contact form below. We’ll ask for your basic information and, if you plan to use insurance, your insurance details.

  • If you’re using insurance, we will verify your coverage and check any requirements for evaluation services.

  • Once verification is complete, we’ll contact you to share what your insurance has advised regarding eligibility and estimated costs.

  • If you choose to move forward, we’ll send a secure client portal invitation to your email.

  • Through your portal, you’ll be able to access and complete all necessary intake and consent forms before your first appointment.

  • Once your forms are complete, you can self-schedule directly through the portal or contact our office for scheduling assistance.

  • Evaluations typically take 3–4 hours total, completed over two separate two-hour sessions. Appointments can be conducted in-person or virtually via telehealth, depending on your preference and location.

  • Sessions include a clinical interview and standardized psychological testing using validated assessment tools. Depending on your situation, we may also review records or gather collateral information (with your permission).

  • About 2–3 weeks after your first appointment, we’ll meet for a feedback session to review the results, discuss diagnostic findings, and explore individualized treatment recommendations.

  • Within 2–3 business days after your feedback session, you’ll receive a comprehensive written report summarizing the evaluation results and next steps for care.

Investment

Contact us.

Please share your contact and insurance details below. We'll get back to you within 48 business hours to confirm we've received your information. After that, we'll quickly follow up with the results of your insurance benefits verification.

If you’d prefer to connect directly, please call or text 704-610-6431 or email Stacey at stacey@accwaxhaw.com.